Automate electronic device history records

Access key medical device records with the click of a button. Records, such as eDHR, eDMR and DHF*, become infinitely more manageable with the QT9 system.

  • Centrally connect records across multiple locations
  • Get full traceability with an electronic timeline of all changes
  • Electronically share documents with sites, users, suppliers and customers
  • Be ready for ISO, FDA, and customer audits in minutes 
  • Generate single-level and multi-level electronic Design History Records (eDHR) and electronic Device Master Records (eDMR) for the medical device industry in one-click

    * Coming 2024
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Med Device Employee Training

Simplify Employee Training

Centrally manage documents and revisions with full integration to employee training and a free training portal. 

  • Quickly set up courses
  • Get a real-time view of employee training progress
  • Access the training portal any time
  • Utilize training email alerts and reminders

Mitigate Risk and Reduce Audit Pain

Reduce the chance for human error with electronic records and easily monitor, track and report on risk assessment tasks. 

  • Electronically assign approvers and approve, reject or verify risk assessments
  • Set up email alerts and reminders
  • Access real-time reporting
  • Easily export and email copies of risk assessments
  • Attach unlimited files to any risk assessment

 

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QMS-Help-Center

Streamline Customer Feedback Actions

Implement best practices for your customer complaint system linked to nonconforming product records and corrective actions.

  • All feedback centralized for easy access and action
  • Link corrective actions from customer feedback
  • Open investigations from any feedback item
  • Get real-time reporting in ways tailored to your needs

Frequently Asked Questions: Medical Device QMS

What is a medical device QMS?

A medical device quality management system (QMS) is a formalized set of business processes that documents the policies and procedures a medical device company must use to ensure their products are safe, effective and in compliance with all applicable regulations and standards.

What is medical device QMS software (eQMS)?

Medical device QMS software automates quality management processes and documentation and unites them into one, dedicated and integrated software solution that affords greater productivity and collaboration. A medical device eQMS improves the overall efficiency of operations by providing a built-in framework for quality and compliance where tasks are automated, data is available in real time, and controls are easily managed.

What are the benefits of implementing a medical device QMS?

With QMS software, medical device development, design and manufacturing quality management processes are completely automated and connected, reducing the opportunity for human error and keeping quality tasks on track. QMS software is geared toward compliance, making necessary compliance tasks a part of everyday work. Some of the features of medical device QMS software include:

  • Document Control
  • Design Management
  • Change Control
  • Customer Complaints
  • Audit Management
  • Engineering Changes
  • Employee Training
  • CAPA/Nonconforming Products
  • Supplier Management

 

QMS software provides efficiencies that help your business work smarter, such as automated document management with electronic signatures, built-in traceability, task and scheduling reminders, and access at any time, from anywhere.

What are the key regulations a medical device QMS should address?

Medical device companies are required to adhere to strict laws, regulations and standards. The International Organization for Standardization (ISO) has established standards that medical device companies must follow. ISO 13485: 2016 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.

 

The Food and Drug Administration (FDA) has established current good manufacturing practice (cGMP) requirements for medical device quality management systems in the United States. FDA 21 CFR Part 820 requirements, also known as Quality System Regulation (QSR) detail the requirements of the quality management system for medical device companies.

 

Beginning February 2, 2026, the U.S. FDA requirements for medical device quality management systems will more closely align with the international consensus standard for Quality Management Systems for medical devices (ISO 13485) used by many other regulatory authorities around the world. The revised FDA 21 CFR Part 820 requirements are called the Quality Management System Regulation (QMSR).

Why choose QT9 to automate your medical device QMS processes?

QT9 QMS offers an end-to-end solution for addressing the challenges of compliance and quality management in the medical device industry. QT9 QMS offers more than 25 modules that come standard, including:

  • Document Control
  • Risk Management
  • Audit Management
  • Employee Training
  • Supplier Management
  • Customer Feedback
  • Product Design Controls

 

QT9 also offers the ability for medical device companies to create electronic Device History Records (eDHR) and Device Master Records (eDMR) with one click using a simple QT9 QMS and QT9 ERP integration. Take advantage of QT9’s free validation and a dedicated compliance portal for securely sharing DHR and DMR records with auditors.

 

QT9 QMS is a fully validated, highly rated eQMS that is cost effective, easy to use and offers full customer support, an available ERP integration and Business Intelligence tool. QT9’s user-friendly interface and no-nonsense licensing lets medical device companies focus on getting quality, life-changing products to market faster.

 

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QT9™ QMS is flexible for your business.

QT9 lets you choose modules based on what's best for your organization.

Modules for any business size

With multiple modules to choose from, there's solutions for nearly anyone.

A solution that scales with you

Whether you are a large corporation or a small start-up you can use as many modules as you want.

Cross-Platform Support

Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.

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