Cloud-based customer feedback system — available anytime, any place.
The customer feedback module makes it simple to track customer complaints and other customer feedback, so you can accurately chart and trend your findings.
Free up time with customer feedback tools built-in to QT9™ QMS.
QT9's customer feedback module is your all-in-one solution for managing customer feedback and customer complaints.
Assign Tasks
Assign customer feedback items to a responsible party - assignments reflected in to-do list.
Email Alerts
QT9 QMS sends users email alerts and reminders based on your settings.
Approval Workflows
Create custom approval workflows based on your feedback types.
Link Corrective Actions
Create corrective actions or nonconforming products from customer feedback.
Attach Related Files
Attach unlimited files to any customer feedback record.
Unlimited Custom Fields
Create unlimited custom fields for tracking your company-specific information.
Investigations
Open an investigation for any customer feedback item.
Real-Time Reporting
Track your customer feedback by any field. Create charts and export reports to Excel.
Customer Snapshot
Track all feedback by customer in customer snapshot.
Real-time customer feedback system.
Sign in online anytime, anywhere to get a real-time view of your customer feedback.
Built-In Dashboard
Quickly view customer feedback records from the QT9 dashboard, and easily personalize the view.
Traceability & Transparency
QT9™ QMS includes web portals for customers, suppliers and employee training.
Mobile-Friendly
Manage customer feedback records from your desktop, tablet or mobile device.
QT9™ QMS is flexible for your business.
QT9 lets you choose modules based on what's best for your organization.
Modules for any business size
With multiple modules to choose from, there's solutions for nearly anyone.
A solution that scales with you
Whether you are a large corporation or a small start-up you can use as many modules as you want.
Cross-Platform Support
Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.
