Deviation management system — available anytime, any place.

The Deviation Module in QT9™ QMS makes it simple to keep track of deviations utilizing dashboard grids, email alerts and file attachments.

Automate deviations

Reduce staff time by eliminating manual deviation processes.

User-friendly reporting

Assist with data mining & trend analysis with charts & graphs.

Connect & collaborate online

Cross-link & centralize all your deviation records.

Manage deviations

Track any type of temporary change in your organization.

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Free up time with deviation tools built-in to QT9™ QMS.

QT9's deviation management software seamlessly links deviations to products or processes.

Manage Approvals

Assign approver/s and approve, reject or verify deviations.

Email Alerts

QT9 QMS sends users email alerts and reminders based on your settings.

Real-Time Reporting

Track your deviations by any field. Create charts and export reports to Excel.

Assign Tasks

Assign unlimited tasks to responsible parties utilizing email alerts.

Electronic Signatures

Capture signatures electronically at all approval levels.

User-Defined Fields

Create unlimited custom fields for tracking your company-specific information.

Date Ranges

Setup date ranges for deviations and receive email alerts on the end date.

Attach Related Files

Attach unlimited files to any deviation record.

Automated Notifications

Send automated email notifications when deviations end.

Link Risk Assessments

Link deviations to risk assessments for risk analysis.

Create Corrective Actions

Link deviations to corrective actions for business improvement.

ECR Escalation

Escalate deviations to an engineering change request for permanent resolution.

Explore 25+ Modules Included

Frequently Asked Questions: Deviation Management

What is a deviation?

The definition of a deviation varies slightly depending on the industry, but in general, a deviation is any departure from an approved process, procedure, specification or established standard. FDA current good manufacturing practice (cGMP) defines a deviation as any result that falls outside the expected range or fails to fulfill a specific requirement.

What is deviation management?

Deviation management is the systematic process undertaken to identify, document, investigate and address any unplanned events that deviate from approved processes during manufacturing, distribution, storage or testing. The goal of having a method for managing deviations is to avoid larger problems by promptly identifying, investigating and resolving any deviations.

What are deviation management guidelines?

Deviation management guidelines will vary depending on the guiding authority. The U.S. Food and Drug Administration (FDA) and the European Medicines Agency (EMA) require companies to maintain documented and approved procedures for controlling deviations. These procedures should use a systematic approach to recording, investigating and correcting deviations to prevent recurrence.

What are planned and unplanned deviations?

A planned deviation is one that is pre-approved and intentional. For example, a planned deviation would occur if a manufacturer were testing process improvements or the use of an alternative material.

 

An unplanned deviation is an unexpected departure from approved procedures, such as an equipment failure, material contamination or unforeseen manufacturing disruption.

What is the relationship between deviation and CAPA management?

When an unplanned deviation occurs, the corrective and preventive action (CAPA) process is used to evaluate, investigate and resolve the cause of the deviation. Preventive actions are put in place to ensure the deviation does not reoccur.

Why should I use QT9 QMS to help with deviation management?

QT9 QMS has 25-plus interconnected modules that come standard, including Deviation Management, which seamlessly integrates with other key applications, such as CAPA management, risk management, customer feedback, and supplier management. Its cloud-based platform allows you to keep track of deviations and synchronize records with anyone, anywhere.

 

QT9’s QMS software is a highly rated, affordable, easy-to-use quality management system that excels at all of the processes that go into providing high-quality goods and services that are FDA and ISO compliant.

 

With QT9 QMS you get unlimited scalability and traceability at a great price, so you can bring quality products and services to market in the most efficient way.

 

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Your real-time deviation management system.

Sign in online anytime, anywhere to get a real-time view of your deviation records.

Built-In Dashboard

Quickly view the status of deviation records from the QT9 dashboard and easily personalize the view.

Never Miss a Deadline

Prevent action items from falling through the cracks with automated email alerts and reminders.

Traceability & Transparency

QT9™ QMS includes web portals for customers, suppliers and employee training.

QT9™ QMS is flexible for your business.

QT9 lets you choose modules based on what's best for your organization.

Modules for any business size

With multiple modules to choose from, there's solutions for nearly anyone.

A solution that scales with you

Whether you are a large corporation or a small start-up you can use as many modules as you want.

Cross-Platform Support

Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.

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