Trusted by cosmetic companies

See our reviews

"All of our records are now in one location"

QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process.

Reviewed on Capterra

Jennifer B.
Small-Business (11-50 emp.)

Read the Review

"Looking forward to using more modules"

The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly.

Reviewed on Capterra

Bill C.
Mid-Market (51-200 emp.)

Read the Review

"Great Product for Documentation Control"

All of our documents are in one place and access is easily available for all users. The additional of the change control system allowed us to include that feature and use it to track training and approval of documents without using the paper system. Easier to track training and provide a training records to auditors.

Reviewed on Software Advice

Annette S.
Technical Services Manager

Read the Review

1,000+ customers worldwide

  • Voyant-Beauty-Logo-175x60
  • cosmetics-Kao-corp-logo
  • Shiseido-Cosmetics-Logo-175x60
  • Cosmetics-Orveon-Logo-175x60
  • Cosmetics-ACME-Logo-175x60
  • cosmetics-elate-logo-175x60
  • cosmetics-aptar-logo-175x60
  • csometics-ceapro-logo-175x60

Centralize Cosmetics Quality 

See your documentation and quality processes all in one place, so your team is better connected. Link data across locations, departments, employees, suppliers and customers. 

  • 25+ Modules, Unlimited Scalability: Easily eliminate data silos and grow at scale.
  • Optimize Cosmetics Manufacturing: Seamlessly integrate data across operations.
  • Automated Action Lists: Quickly see any tasks assigned to you or your team.
  • Real-Time Data: Utilize real-time data to track quality processes and inform actions.
  • Employee Training: Quickly set up courses and get a real-time view of training progress
  • Communications Portals: Connect with suppliers, customers and employees.

Simplify CAPA Processes for Cosmetics

Manage corrective actions and preventive actions in real-time with QT9 QMS.

  • Resolve Issues Faster: Identify, track and resolve issues in one place.
  • Prevent Reoccurring Problems: Schedule verification of effectiveness.
  • Attach Related Files: Attach unlimited files to any CAPA.
  • Manage Approvals: Assign approver/s to each CAPA.
  • Root Cause Analysis: Full root cause analysis is included.

Conduct Cosmetics Audits with Ease

Stay organized by managing audit tasks, follow ups, findings and communications within a single platform. Be ready for FDA, ISO, EU and Health Canada inspections in a matter of minutes.

  • Total Traceability: Track every action with a full audit trail.
  • Real-Time Data: Generate reports using real-time data
  • Unlimited File Attachments: Attach files for greater detail
  • Automate Escalations: Escalate high-risk findings for investigation.
  • Improve Operations: Monitor low-risk findings for reoccurrence

Centralize Cosmetics Documentation

Store and access documents from one central place with QT9 QMS. 

  • Document Management: Easily access up-to-date documents
  • Share controlled documents with sites, users, suppliers and customers 
  • Electronic Approvals: Assign approvers and save time with FDA 21 CFR Part 11 compliant e-signatures.
  • Revision Level Controls: Track every change.
  • Parent/Child Relationships: Assign documents to multiple processes.
  • Document Linking: Links documents to multiple operations. 
  • Improve Accessibility: Know your team is always working from the most current version of a document. Control master and display copies with ease.
  • Simplify Audits: Find documentation during audits and inspections without chasing down stakeholders and files.
  • Gain Full-Traceability: See an electronic timeline of all document changes. 

Frequently Asked Questions: Cosmetics Industry QMS

Why is quality management important in the cosmetics industry?

The primary reason quality management is important in the cosmetics industry is to ensure end-user safety, the goal of industry regulations. Prioritizing quality and safety will not only help ensure regulatory compliance, but also assist in building trust with customers, avoiding negative feedback and maintaining a strong market presence.


The cosmetics industry is highly competitive and you’ve probably worked hard to get your products on the shelf. Ensuring the consistent quality of your cosmetics will support continued momentum for your business.

What quality regulations affect the cosmetics industry?

Cosmetic industry regulations vary depending on ingredients and intended use of the product, as well as by the country in which they are marketed. In the United States, the main laws affecting cosmetic manufacturers are the Federal Food, Drug, and Cosmetic Act; the Modernization of Cosmetics Regulation Act of 2022 (MOCRA); and the Fair Packaging and Labeling Act. In the European Union (EU), cosmetic regulatory compliance falls to the EU Commission (EC) Regulation No. 1223/2009.


At a high level, compliance involves the validation of raw materials, adherence to Good Manufacturing Practice (GMP), prohibition of certain ingredients, claim substantiation, and a designated “responsible person.”

How does a cosmetics business benefit from QMS software?

QMS software (eQMS) provides a framework for standardizing, centralizing and streamlining all quality management needs, including:

  • Document Management
  • Supplier Interactions
  • Inspections
  • Corrective and Preventive Actions (CAPAs)
  • Customer Feedback
  • Risk Management
  • Employee Training

Automation brings efficiencies that enable cosmetics businesses to create greater productivity and reduce costs, while ensuring consistent quality, safety and compliance.

Why choose QT9 QMS for your cosmetics quality management?

With more than 25 modules that come standard, QT9 QMS excels at all of the process you need for managing quality. QT9 QMS is a highly rated, easy-to-use quality management system based in the cloud for ultimate collaboration and connection. QT9 QMS offers unlimited scalability and traceability, full customer support, an ERP integration and Business Intelligence tool to help visualize and make informed decisions using real time data.


Get a Demo


Get Started Free

QT9™ QMS is flexible for your business.

QT9 lets you choose modules based on what's best for your organization.

Modules for any business size

With multiple modules to choose from, there's solutions for nearly anyone.

A solution that scales with you

Whether you are a large corporation or a small start-up you can use as many modules as you want.

Cross-Platform Support

Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.

Try QT9 for free

Ready to simplify your quality processes? No credit card needed.

Get Started