A manufacturing team without automation
Prior to implementing QT9 ERP, Custom Veterinary Services was using dozens of spreadsheets across multiple operations to run their business. But with limited automation, disconnected processes and data all over the place, the manufacturing team had to put forth a herculean effort to ensure items were manufactured on time.
Finding the status of inventory in their old system required repetitive steps, and team members struggled to identify when different operations were happening. Identifying bottlenecks was even trickier.
Martinez says, "Operations were lengthy and tumultuous. We used to have to look through 70 different spreadsheets to find one piece of information."
The disconnected processes were frustrating and time consuming.
"We didn't have full visibility through different operations," Martinez says. "And there was no customization in how we filtered or viewed our data."
Choosing QT9
Custom Veterinary Services’ desire to refine quality processes and connect operations led them to enlist QT9 QMS and QT9 ERP software.
"We took a look at multiple options,” notes Martinez. “We considered smaller platforms, but we decided that they were not going to be a feasible option for the size of the company that we were trying to be. And then we looked at larger software solutions, but the cost was so much more than the size of the company we were."
Custom Veterinary Services has been able to centralize data with QT9. Now they can create customized reports and dashboards for forecasting and planning.
Simplifying Quality and Compliance
QT9's all-in-one platform with end-to-end traceability has helped Custom Veterinary Services streamline operations across multiple processes and departments.
Their quality principles are based on Hazardous Analysis, Risk-Based Prevention Controls and Best Practices from more than 100 collective years of Quality / Regulatory experience. They have a team of approximately 20 (and growing) quality and regulatory team members that bring a broad range of experiences, training and certifications to deliver the best manufacturing environment possible.
"Something I find very important now is just being able to access the site from anywhere,” says Martinez. “QT9 gives me that visibility to see what is happening at any given time.”
"QT9 gives me that visibility to see what is happening at any given time."
— Ruben ("RT") Martínez
Director of Supply Chain Quality
Increased Responsiveness
QT9 ERP's timelines have helped Custom Veterinary Services with accountability. Now the team can break down purchased and manufactured items in a way that they never had before. This gives them greater visibility and the ability to respond quickly to changes.
All of their Bill of Materials reside in one place, and the shop floor module enables their employees to track orders.
I can’t even begin to quantify the time saved,” says Martinez. “Plus we are able to export everything. Order visibility is the best it’s ever been in the history of the company.”
QT9™ QMS is flexible for your business.
QT9 lets you choose modules based on what's best for your organization.
Modules for any business size
With multiple modules to choose from, there's solutions for nearly anyone.
A solution that scales with you
Whether you are a large corporation or a small start-up you can use as many modules as you want.
Cross-Platform Support
Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.
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